Interesting article on BBC website today 22nd March 2013 confirms what most of us know already - unless it is believed a patient has a pneumonia antibiotics do more harm than good, and most respiratory tract infections will last for between 3 and 4 WEEKS
You can now order repeat prescriptions
Just a reminder that the surgery have introduced the option of requesting a telephone appointment with a GP or nurse, please feel free to book these appointments as usual leaving a correct contact telephone number so that we can call you back. We are currently unable to give you a specific time at which the doctor will call you back so you do need to be able to take the returned call either in the morning or afternoon. Please remember to check your voicemail if you feel you missed a call from the doctor as we always attempt to leave a message confirming what time we called.
If the doctor feels that you need to be seen and examined they are able to give you a specific time to come to the surgery that day, THIS IS NOT AN ATTEMPT TO FOB PATIENTS OFF as some people have claimed at reception it is actually a valid way of making sure the right people see the right healthcare professional at the right time.
We envisage repeat sick note requests and medical advice would be appropriate for discussion, plainly conditions that would require the patient to be seen and examined (such as a rash etc) would not be.
If you have used the system and have any comments be they positive or negative please feel free to answer the short survey further down on on this home page.
Surgery Smartphone Apps Now Available FREE
Our new Apps for both IPhone/Ipad and Android devices are now live in both the ITunes Store and Google Play app store. They can be downloaded for FREE simply search in the app stores for' Glovers Lane Surgery' or scan the appropriate picture below with a barcode scanner app.
Users of Windows Phones and Blackberry can access the app via HTML5 through their phone's web browser.
We would really appreciate your feedback as to how well it complements and links to the surgery website.
Click on either picture to enlarge it
In order to use the online booking service you will need to request a form from reception detailing how you can create a secure account with PATIENT ACCESS.
For reasons beyond our control the system occaisionally stops working, if you find you can't use this service please inform our reception team so that we can investigate the problem further.
Telephone Consultations Survey
Have you or a family member had a telephone consultation with the doctor recently, if so we would love to hear your feedback on this service. Please take our survey by clicking here
Do we have your correct details ? Have you recently moved ? Have you changed your name ? Have you changed your phone number ? Do you have an email address ?
If the answer to any of these questions is yes then please download our change of details form , fill it in and hand it back to the reception team. We hope to be able to update your details electronically soon.
Download form here
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